Privacy Policy

Your privacy is really important to us, and we understand how important it is to you. Our aim is to be clear and open about what we do and why we do it.

All client information given during the ordering and registration process is collected and stored lawfully and in accordance with the relevant data protection acts. All information held on our systems is password protected. We do not use any information given for marketing purposes without your consent. If you are concerned about the confidentiality of any information given, Please contact us at enquiries@pyramid-display.co.uk

When do we collect information about you?

When you visit our website and register your contact information, or buy products or services on our website.

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What information do we collect?

Your company name, your name and contact information including postal/ business address, e-mail address and telephone number. We won't ever share your personal, business or payment details with third parties. Please note we do not store credit card details nor do we share customer details with any 3rd parties.

How we use the Information

When you purchase from us, we use your information to process your order internally, we also use this data to arrange delivery and for other purchase related services (this may include contacting you by telephone, email or SMS to arrange, confirm or upgrade your order/delivery) also for on-going customer service dealings including any faults, errors or refunds.

For internal accounting and regulatory purposes.

For statistical analysis to assess our business performance and to improve our products and services.

To improve and personalise your experience when you visit the website (See the cookies section), and to keep you informed about other products and services you might be interested in.

To ask you from time to time if you would like to provide feedback on or participate in market research on our products and services. You do not have to participate in these if you do not wish.

We will not share any of the personal information listed above with 3rd parties except to the extent necessary to complete your order.

When you enter your personal information we will ask you if you would like us to email you about discounts, promotions and new products. If you would, please keep the box ticked, if you would prefer not to be contacted simply un-tick the box. If you subsequently change your mind about receiving such emails, please contact us and we will remove you from our mailing list.

 

COOKIES

We may also store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. The different types of cookies are listed below:

Strictly necessary cookies

These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like favourites or personal pricelists, cannot be provided.

Performance cookies

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be made anonymous and they cannot track your browsing activity on other websites.

Are cookies safe?

Yes, cookies are harmless text files. They can't look into your computer or read any personal information or other material on your hard drive. Cookies can't carry viruses or install anything harmful on your computer.

Your right to refuse cookies and what happens if you refuse them

You can refuse cookies by activating the relevant setting on your browser. However, if you do so you may not be able to access all or parts of our site. If you carry on using our site and do not change your browser settings wewill assume you consent to us using cookies as described above.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
   
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
   
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.